If you are dissatisfied with your order for any reason, you can return your items for exchange in 7 days. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. Address: Kyle Chan Design, 460 S. Spring Street, Suite 506, Los Angeles, CA 90013.